The most striking feature of the Ellis is the flaking bark that reveals the 3-Dimension trunk pattern. The branching patterns of the Ellis is pleasing to the eye with its layered, open branching habits. At the top, it has a spiky branch which makes this design especially popular. LED blossoms gives a stunning visual effect whether it is placed indoors or outdoors. The Ellis is 11 feet tall and, seen from a distance, the hyper realistic trunk is nearly indistinguishable from an actual one. The trunks are made with 2mm thick steel tubular pipe for extra stability.
(Because this is a made-to-order tree as each customer prefers, we don't keep any stock on hand.)
- Avoid permanent direct sun, extreme weather. long term UV ray light can causes discoloration.
- 1 year manufacture warranty (not include discoloration)
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.